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1. Where are you located?
   45 minutes west of New York city in Passaic County, New Jersey.
   (see directions)
   
   
2. How do we book a reservation?
   Call us and we will walk you through the process, but here's the gist.
   • When you call you pick a show, a venue, a date.
   • We send you a contract.
   • You send us a $10 deposit per person.
   • You pay the balance on the day of the event.
     
     
3. Do we get tickets?
   No. We assign tables for the appropriate number of seats for your group about a week before the date and give that information to you in advance of your trip.
   
   
4. How do you determine seating?
   Seating is arranged by the order in which deposits are received and the amount of the per person deposit.
   
   
5. Is it necessary to book early?
   Some of our events sell out quite far in advance. To get great seats, you really should book and deposit 6 months prior to your date, or sooner.
   
   
6. When do you need my final count?
   Forty Eight (48) hours prior to your reservation, but keep us apprised of increases or decreases as they occur.
   
   
7. Is my deposit refundable?
   For cancellations more than 60 days prior to the reservation it is refundable.
   
   
8. How do we get to you? (Transportation)
   You hire a bus, or drive. We do not book transportation for you, but we can recommend Tour Operators in your area who will. (Click here for directions to each of our venues). You can also access mass transit to most of our locations.
   
   
9. What if there is bad weather and we can't come?
   If it is unsafe for you to travel from your area on the day of the event, we will refund your deposit or help you book into another date. We don't determine, or accept bad weather cancellations prior to 24 hours before the date.
   
   
10. Does Ace In The Hole own The Brownstone, La Neve's or any other venues you offer?
    No, we hire these excellent Banquet Facilities to provide high quality food and service in their beautiful establishments.
    
    
11. Can I come if I don't belong to a group?
    Yes, everyone is welcome. We might even be able to help you catch a ride if you're coming from far away or don't drive. We have a Share-a-Ride program to help match rides and riders. Give us a call!
    
    
12. What if I can't fill my bus and it costs too much to go?
    Call us! We have a new program to matchmake empty seats with riders. Or we might be able to help you get a smaller bus.
    
    
13. How do I get a comp?
    We comp group leaders one for 38 guests and 1/2 for 20 - 37. For subsequent bookings in the same calendar year, that doubles.
    
    
14. What's an Ace In The Hole?
    It's an old gambling term that means a trick up your sleeve or a sure bet. We like to think of ourselves as your sure bet for a great Senior Day Trip and more!
    
    
15. What does my day trip consist of?
    Click here for complete information.
    
    
16. Why come to an Ace In The Hole Event?
    Because we are going to give you the best value for your entertainment dollars!

Beware of imitators — Be sure you're seeing a genuine Ace In The Hole production and not one of our lesser competitors!!! If you see a show advertised and are unsure of it's authenticity, please feel free to call us anytime. We'll be more than happy to answer your questions and ensure that your Group has a fabulous day with the real deal — Ace In The Hole!

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